As the role of IT grows increasingly important to your business, the complexity of running and supporting it also increases. For small and medium sized businesses, this can present a huge challenge in balancing limited time and resources.
That is why Infinity Network Solutions has developed an extensive suite of Help Desk services that increase your productivity while reducing costs. We become your company`s one-stop solution for all of your IT needs from consulting, implementation, and hardware maintenance and support.
By acting as your company`s Help Desk, we save you valuable time and money on trouble-shooting, maintenance and upgrades, allowing you to get on with your business.
Enjoy the peace of mind that comes with knowing that your entire IT environment is being regularly maintained, backed up, patched and monitored by our certified technicians using advanced remote support diagnostic tools.
Networking is an integral part of any business operation. We proactively manage and optimize the end-to-end performance of your networking infrastructure.
Is Network Security keeping you up at night? If so, it’s not a surprise and you’re not alone. A myriad of threats can wreak havoc on your network if you’re not using the right network monitoring services to handle threat prevention and protection. Today’s organizations face an increasing number of challenges to consistently and effectively manage network security in addition to availability and performance.
Having the right company-wide network security solution is critical to keeping your business up and running. Whether it’s the threat of a hacker causing data loss and downtime, or spam allowing viruses and spyware into your environment, your network security solution must be properly deployed, configured, tuned, and integrated into the overall infrastructure to perform effectively.
Infinity Network Solutions can help you protect your network. Our Network Monitoring Service provides proactive threat detection, superior assessment and enhanced threat prevention capabilities. Our qualified technicians will ensure that your Firewalls and web filters are properly configured, so that threats from unsecured websites and external hackers are prevented.
Our proven experience in developing and implementing reliable, state-of-the-art network security solutions improve performance, mitigate risk and reduce the overall cost of managing your network.
The maintenance and upkeep of your PCs, notebooks, handhelds and printers requires a considerable investment of valuable time and money. Software updates and patches are released frequently by manufacturers and many companies simply do not have the resources to keep track of the latest critical patches for all of their applications.
We use advanced remote monitoring and diagnostic tools to support thousands of customers, on an on-going basis saving them time and freeing up their own IT resources.
For problems that require an on-site visit, our rapid-response technicians are dedicated to showing up with the right parts and seeing the problem through to the end.
At Infinity, we understand that each customer’s environment is unique. Because a paintbrush approach to managing your IT infrastructure doesn’t always make sense, we offer customized Help Desk services.
The proliferation of mobile devices, remote access, and system replacements can make it difficult to keep track of what is and is not connected to your network.
However, it’s essential that organizations today have real control over their computing environment starting with the task of keeping track of all IT assets. This can be a time-consuming and tedious project for many businesses, which in some cases never gets completed.
Our detailed approach to IT asset management means you can be confident that a full inventory of all IT assets will be carefully documented and maintained.
For more information on Help Desk Services from Infinity Network Services, please contact us at 416.235.0931.