Stop fixing IT problems. Start preventing them.
Managed IT from Infinity means your servers, network and devices are monitored around the clock, maintained before they break, and supported by engineers who answer, for a predictable monthly cost.
Your IT department, without the overhead
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Managed IT services give your business comprehensive IT support built around proactive monitoring, management and maintenance. Instead of reacting to problems as they arise, we work to prevent them, keeping operations seamless and downtime to a minimum.
For many of our clients we are the entire IT department. For others, we’re the specialist team behind a lean internal one. Either way, the scope covers everything below.
- Proactive monitoringContinuous 24/7 monitoring that identifies and resolves issues before they impact your operations.
- System managementExpert management of your infrastructure: servers, networks and devices.
- Data backup & recoveryRegular backups and fast recovery to safeguard business-critical data.
- Security managementProtection from cyber threats through regular updates, patches and security protocols.
- Help desk supportDirect access to experienced engineers for troubleshooting and issue resolution.
- Scalable serviceFlexible coverage that grows with your business and keeps IT aligned with where you're going.
What managed IT changes for your business
Expert support
A dedicated team of IT professionals for troubleshooting, problem resolution and ongoing support.
Scalability
Service that adapts as you add people, locations and systems: your infrastructure evolves with you.
Business continuity
Backup and recovery in place means critical data is protected against the unexpected.
Improved efficiency
Streamlined IT operations let your team focus on core work that drives growth.
Why Toronto businesses choose Infinity for managed IT
From technology strategy to day-to-day support, we tailor managed services to the way your business actually runs, whether you need a complete overhaul or a more refined approach.
Glen G. · President/Owner“It is a total solution for a fraction of the cost of hiring an internal IT administrator.”
- Specialized expertiseDeep experience keeping infrastructure secure, resilient and aligned with business goals.
- Current technologyWe integrate proven, current platforms so your business stays competitive.
- An objective perspectiveA fresh, unbiased view of your IT that surfaces overlooked opportunities.
- Future-proofingTechnology prepared for today's needs and tomorrow's growth.
- Predictable monthly costProactive service on a predictable monthly basis: fewer emergency repairs, fewer surprises.
What's included
Help Desk Services
Experienced engineers by phone, email and chat, plus onsite across the GTA.
Learn moreRemote Monitoring & Management
Round-the-clock monitoring that fixes problems before they cause outages.
Learn moreSecurity Patch Management
Tested, documented updates that close known vulnerabilities.
Learn moreHow exposed is your business, really?
Ten plain-English questions, about three minutes. Get a score, see where the gaps are, and book a free IT audit.
- 10 questions
- Instant score
- Free IT audit
What does a managed IT service include?
Monitoring and management of your servers, network and devices, help desk support, security patching, backup and recovery, and security management: delivered proactively for a predictable monthly cost.
Do you provide onsite support in the GTA?
Yes. Most issues are resolved quickly by phone or remote session, and our engineers also provide onsite service across the Greater Toronto Area from our North York office.
Can you replace our internal IT person?
For many clients we are the entire IT department. As one President/Owner put it, it's a total solution for a fraction of the cost of hiring an internal IT administrator.
How fast do you respond?
Systems are monitored 24/7 with live alerts. Our office is open Monday to Friday, 8:30 AM to 5:00 PM ET, and we answer almost every inquiry within one business day.
Find out what proactive IT looks like for your team.
Book a free consultation: we'll review your current setup and show you where the risk and cost sit.
Tell us about your IT.
We answer almost every inquiry within one business day.