Keep email safe and running with Proofpoint.
Most attacks start with an email. We deploy and manage Proofpoint to stop phishing, malware and impersonation before they reach your people, and Emergency Inbox keeps email flowing even when your mail server or Microsoft 365 is down.
Proofpoint solutions we deliver
What Proofpoint means for your business.
Proofpoint sits in front of your mailboxes and checks every message before it arrives. Spam, malware, dangerous links and attachments, and emails pretending to be your CEO or a supplier are stopped at the door, so your team sees less junk and far fewer convincing scams.
It works with Microsoft 365, Google Workspace and on-premises Exchange, adding a layer on top of the protection those platforms already include. It is the same platform we use to protect our own email. We set it up, tune the policies for your business and manage it from then on, including Emergency Inbox, which keeps your email working during an outage.
Proofpoint solutions, end to end.
Spam and malware filtering
Multiple layers of scanning catch spam, viruses and malicious attachments before they reach a mailbox.
Learn morePhishing and impersonation protection
Spots messages that impersonate executives, suppliers and trusted brands, the tactic behind invoice and payment fraud.
Learn moreLink and attachment sandboxing
Links are rewritten and checked when they are clicked, and suspicious attachments are opened in a safe sandbox first.
Learn moreEmergency Inbox
If your mail server or Microsoft 365 goes down, mail is held safely and your team keeps reading and replying in a browser.
How it worksEmail encryption and data loss prevention
Send sensitive information securely, and stop card numbers and other private data from leaving by accident.
Learn moreSecurity awareness training
Short training and simulated phishing so staff recognise the attacks that do get through.
Learn moreWhen your email goes down, your inbox doesn't.
Email outages happen: a Microsoft 365 incident, a server update that goes wrong, an internet outage at the office. Without a backup plan, mail sent to you during that time is delayed or bounced back to the sender, and your team is cut off from customers until it is fixed.
With Proofpoint Essentials, Emergency Inbox switches on by itself the moment your mail server stops answering. Nothing has to be changed and nobody has to remember a procedure in the middle of an outage.
- It starts automaticallyWhen Proofpoint cannot reach your mail server, it holds incoming mail instead of bouncing it, and shows it in Emergency Inbox.
- Your team keeps workingStaff sign in to the Proofpoint portal from any browser to read new mail, reply and send new messages while the outage is fixed.
- Nothing is lostProofpoint keeps trying to deliver held mail for up to 30 days. When your server is back, those messages, and anything sent from Emergency Inbox, land in mailboxes automatically.
- We know straight awayWe set up spooling alerts, so we hear the moment mail starts queuing and can work on the outage while your team carries on.
Good to know: Emergency Inbox shows mail that arrives during the outage, not older messages. Shared mailboxes and distribution lists can’t be opened in Emergency Inbox, but their mail is held too and delivered as soon as service is back. We test it with you during setup, so everyone knows where to go if it is ever needed.
From first look to ongoing support.
Assess
Review your current email setup, check SPF, DKIM and DMARC, and plan a cutover with no lost mail.
Deploy
Point your mail through Proofpoint, add your users and lock down direct delivery so filtering cannot be bypassed.
Tune
Adjust policies, quarantine and digests for your business, and show staff how to use quarantine and Emergency Inbox.
Manage
Watch threats and alerts, release legitimate mail, respond to outages and review results with you regularly.
Does Proofpoint work with Microsoft 365?
Yes. We route your incoming mail through Proofpoint by updating your MX records, and it adds filtering, impersonation protection and continuity on top of the security Microsoft 365 already includes. It works with Google Workspace and Exchange too.
What is Emergency Inbox?
A backup inbox in the Proofpoint portal. If your mail server or Microsoft 365 is unavailable, Proofpoint holds your incoming mail and lets your team read it, reply and send new messages from a browser until service is restored.
How long does Proofpoint hold email during an outage?
It keeps trying to deliver held mail for up to 30 days, then returns it to the sender. Most outages are fixed within hours, and everything held is delivered automatically once your server is back.
Will my staff notice the change?
Mainly as less junk and fewer phishing emails. Messages that are held in quarantine show up in a short digest email, so staff can release anything legitimate in one click.
Does Proofpoint stop people spoofing our domain?
Proofpoint checks SPF, DKIM and DMARC on the mail you receive and blocks impersonation attempts. To stop criminals sending email as your domain to other people, your own DMARC record needs to be set up too. Our free email security check shows where you stand, and we can fix it for you.
Talk to us about Proofpoint.
Tell us how you handle email today. An Infinity engineer, not a salesperson, will reply within one business day.
Tell us about your IT.
We answer almost every inquiry within one business day.