Microsoft 365 for Toronto and GTA businesses

Microsoft 365, set up properly from day one.

Microsoft 365 (formerly Office 365) brings business email, Word, Excel, Teams, OneDrive and SharePoint together in one secure subscription. We plan it, migrate you to it, lock it down and support your team every day.

Part of Cloud Services

Person typing on a laptop at a bright desk
What it is

What is Microsoft 365?

Microsoft 365 is a subscription that gives every employee the tools a modern business runs on. It includes professional email on your own domain (Outlook and Exchange), the Office apps (Word, Excel, PowerPoint), Teams for chat, calls and meetings, and OneDrive and SharePoint for storing and sharing files. Depending on the plan, it also includes security, device management and data protection tools.

It was called Office 365 until 2020, and many people still search for it by that name. The difference matters less than what it replaces: a mail server in a closet, a file server nobody wants to maintain, a pile of separate licences and a patchwork of tools that do not talk to each other. Everything sits in one place, updates itself and works the same in the office, at home and on a phone.

The catch is that Microsoft 365 is easy to buy and easy to set up badly. Out of the box it is not configured for your business, and many of its best security features are switched off. That gap between a working tenant and a well run one is what we close.

Business benefits

Why businesses move to Microsoft 365.

Work from anywhere

Staff open the same files, email and meetings on a laptop, phone or browser, in the office or at home, with nothing to connect or maintain.

Professional email on your domain

Outlook and Exchange give you reliable business email, shared mailboxes, calendars and room booking, without running your own mail server.

Real collaboration

Teams, SharePoint and OneDrive let several people edit the same document at once, with version history instead of file copies by email.

Security that is built in

Multi-factor authentication, conditional access, phishing and malware protection and device controls are available in the platform, and we switch them on and tune them.

Predictable cost

A per user monthly subscription replaces servers, backup hardware and separate licences. You scale up or down as your team changes.

Always up to date

Apps and security updates arrive automatically, so you stop paying for upgrades and stop running old software.

Microsoft 365 features

Everything inside Microsoft 365.

Microsoft 365 is a collection of services, not a single product. Choose a feature below to see what it is, how it works, what it does for your business and how we deploy and support it.

Choosing a plan

Which Microsoft 365 plan fits your business?

Business Basic

Web and mobile Office apps, business email, Teams and 1 TB of OneDrive per user. A good fit for staff who mostly work in a browser or on their phone.

Business Standard

Everything in Basic plus the full desktop Office apps for Windows and Mac. The usual choice for office based teams.

Business Premium

Everything in Standard plus advanced security and device management: Intune, Defender for Business, Defender for Office 365 and data loss prevention. Our recommendation for most businesses.

Apps for business

The desktop Office apps and OneDrive without email or Teams. Useful when email is hosted elsewhere.

Enterprise plans (E3 and E5)

For organizations that are larger than the business plan limit or need advanced compliance, analytics and security tooling.

Microsoft Copilot

AI assistance inside Word, Excel, PowerPoint, Outlook and Teams, available on supported plans. We make sure your data is organized and permissioned before you turn it on.

Plans and prices change, so we confirm current options and licence counts with you before you commit. We can supply licences or manage the ones you already own.

Why it matters

Microsoft 365 is easy to buy and easy to get wrong.

If you run a business in North York, Toronto or the wider GTA, Microsoft 365 is usually the heart of your IT: it holds your email, your documents and the logins that protect them. Getting it right affects productivity, security, insurance and how quickly you can onboard or offboard a person.

These are the problems we find most often when we review an existing Microsoft 365 setup:

• No multi-factor authentication. A stolen password is then enough to read email and send fraud from your domain.

• Default settings left in place. Anonymous sharing links, open external sharing and legacy sign in methods stay enabled.

• No backup. Deleted items and ransomware are the customer’s problem under Microsoft’s shared responsibility model.

• The wrong licences. Businesses overpay for plans nobody uses, or run Standard when Premium would replace three separate products.

• A disorganized file structure. Everything lands in one SharePoint site, and nobody can find or safely share anything.

• No device control. Personal and old devices access company mail with no encryption, updates or ability to wipe them.

We have been supporting Toronto businesses since 2000. We migrate, secure and support Microsoft 365 for professional services, healthcare, construction, manufacturing and non-profit organizations, and we explain every decision in plain language.

How we work

From first look to ongoing support.

01

Assess and plan

Review your current email, files, devices and users. Choose plans and agree a migration schedule.

02

Migrate

Move mailboxes and files in stages, keep email flowing and test before cutover. Staff keep their addresses.

03

Secure and train

Switch on multi-factor authentication, policies and backup. Short guidance helps people get started.

04

Support

Our help desk handles requests, licences and updates, with regular reviews as your business changes.

“Infinity upgraded our 4 locations with new Next Generation firewalls and moved us to Office 365 to centralize and better secure our infrastructure and data.”

J. B. · Managing Director and Finance
FAQ

Questions, answered.

Something else on your mind? Call 416.235.0931 or send us a note.

What is the difference between Microsoft 365 and Office 365?

Office 365 was renamed Microsoft 365 in 2020. The business plans now include the Office apps and email as before, along with security, device management and, depending on the plan, Windows features and AI tools.

Which Microsoft 365 plan is best for a small business?

For most small and mid sized businesses we recommend Business Premium. It adds multi-factor and conditional access controls, Intune device management, Defender and data loss prevention, which would otherwise need several separate products. Business plans are designed for up to 300 users.

How long does a migration to Microsoft 365 take?

A small team can often move in a weekend. Larger businesses usually migrate in stages over a few weeks. We plan around your hours so email keeps flowing and downtime is minimal.

Can we keep our current email addresses?

Yes. Your domain and addresses stay the same. We move mail, calendars and contacts across and update DNS at the planned cutover time.

Does Microsoft back up our Microsoft 365 data?

Microsoft keeps the service available, but it does not protect you from accidental deletion, malicious insiders or ransomware. We recommend a separate Microsoft 365 backup, and we can set one up and monitor it.

Is Microsoft 365 secure enough for our business?

It can be, when it is configured properly. We enable multi-factor authentication, conditional access and email protection, and review the settings regularly. Out of the box, many protections are not switched on.

Can you migrate us from Google Workspace?

Yes. We move email, calendars, contacts and Drive files to Microsoft 365 and plan the change so your team can keep working throughout.

Do we need Microsoft Copilot?

Not necessarily. Copilot is useful when your files and permissions are organized. We help you assess the value first, so you do not pay for licences nobody uses.

Can you keep our data in Canada?

Microsoft offers Canadian data residency options for its core services. We check what applies to your tenant and agreement and explain what that means for your obligations.

Can you support Microsoft 365 after the migration?

Yes. Our help desk and managed IT service cover Microsoft 365 administration, security reviews and user support on an ongoing basis.

Free consultation

Talk to us about Microsoft 365.

Book a free consultation. We will review your current setup and recommend the right plan, a safe migration path and the security settings you need.

Tell us about your IT.

I'm interested in

We answer almost every inquiry within one business day.

Book a free consultation